Privacy Policy
Last updated: June 17, 2026
1. Information we collect
When you sign up and book a service we collect your name, phone number, email, service address, and the details of your booking. Providers also submit their CNIC and a verification photo.
2. How we use your information
We use your information to: confirm bookings, dispatch a verified professional, contact you about your service, process payments where applicable, prevent fraud, and improve the platform.
3. Sharing with providers
To complete a booking we share your name, phone number, address, and the booking details with the assigned provider. Providers are bound by our terms not to use this information for any purpose other than fulfilling your booking.
4. Storage and security
Your data is stored securely with our cloud provider and protected by industry-standard access controls. Provider verification photos are stored in a private bucket and only viewable by Aram Karo administrators.
5. Your rights
You may request a copy of your personal data, ask us to correct inaccurate details, or request that your account and personal data be deleted. Contact us using the details on the Contact page to exercise any of these rights.
6. Cookies and analytics
We use essential cookies to keep you signed in. We may use privacy-respecting analytics to understand how the platform is used. We do not sell your data.
7. Children
Aram Karo is not intended for users under 18. We do not knowingly collect personal data from children.
8. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top will always reflect the latest version.
9. Contact
For privacy questions or requests, reach us through the Contact page.